My husband and I called Empire about a month back and it started out a bit rocky with 2 missed appointments. Once we finally got to meet with our sales rep Steve we were in love with the laminate flooring samples. We picked a Cherry Hardwood look for our hallway and kitchen then went great with the rest of the house. Thanks Empire you proved to be a great choice.
Linda & Jerry V., Illinois
I had mixed feelings about calling Empire Today but after striking out with the BIG BOX stores I needed to try something different. I called Empire with a head full of bad thoughts based on my previous experiences with other companies, so you can imagine my surprise when the salesperson showed up to my door and didn’t come across as pushy at all. I picked Vinyl Flooring that went perfectly with my homes look. The installation was great and the rest is history. Thanks for all the great service Empire, I will come a-callin-again..
Mary U., Indiana
I had a wonderful experience using Empire Today for my flooring needs. My salesman was the most knowledgeable, genuine, and helpful sales rep I’ve ever dealt with. He had great ideas about colors and product recommendations. Just as promised everything was installed perfectly in only a day and a half. Any questions were immediately handled by my salesman, as if he was overseeing the installation in his own home. I have nothing but glowing reviews of this entire experience and will recommend anyone and everyone to use Empire Today for their future flooring needs.
Dawn K., from IL
We were extremely satisfied with the quality of the work done. The crew was courteous, very concerned about the caliber of the work that they did, replaced furniture carefully, and cleaned up well before they left. The result was beautiful. Thanks for a job well done.
Rodger F., California
We had laminate floors installed in November. We have an old house with coil radiators. We also had severe termite damage so I had my doubts as to how well the job would turn out. Our installer, Dan Oullette and his team of Mark and Bruce went far beyond our expectations. They ripped out the termite damaged hardwood boards and fit in plywood before covering with the laminate. They cut the laminate to fit around the feet of the radiators and filled in the gaps with caulking that matched the flooring so you can barely notice the cuts. It did take them 2 days to install instead of the promised one day due to the detail they needed to do but that was fine because they made sure things were done correctly. We couldn’t be happier with the results. Thanks, Dan and team.
Jan C., Connecticut
We are so please beyond our expectations. Last August (5 months ago) we couldn’t do the whole house so did only part. Yesterday & the day before we had the rest done. Both carpet & wood flooring. It was a great experience with the representative Judy, wood floor installer Sorin & his crew, and carpet installer Roman & his crew. Wonderful people and a great job well done! Our whole home looks updated and beautiful. The products are beautiful and were installed with great care. They show great pride in their work. They are the best. They even showed up at our doorstep right on the button when they said they would. The follow-up after the jobs were completed was greatly appreciated and very professional. I wouldn’t go anywhere else. We highly recommend Empire Today. We were so please with the first job we requested the same people to do the rest and that was honored. We thank Empire Today for that. You won’t be sorry when you use Empire Today!!
Sharon T., Washington
After having Express Flooring provide an estimate days earlier, today Empire’s Mike Morin came by. I usually hate dealing with salesmen but I just wanted relate how professional and pleasant Mike was to work with. Empire is installing our flooring on 1/22/2013. I strongly recommend Mr. Morin to others considering bids. I’ll be calling him again in 9 months when the tenants are out of another/different property. Thank you very much Empire! Mike is great!
Bryan L., Arizona
This was the 2nd time in two years and 3rd time in about 5 years that I have used Empire Today for installing carpets. In each case I was also very happy with the results. In the previous installation, I required additional floor work before they could install the carpet. The repair was made and looked/felt like the original flooring. The carpet installed over that was just as nice.
I think the entire staff from sales to the installers were very professional and knowledge. My hats off to the installers especially, they were on-time, fast and did a very professional job.
I will use Empire Today again and recommend them to everyone.
Monty O., California
Your installers put down hand scraped wood. What a beautiful job. Much more than installers. I’d call them “craftsmen” I couldn’t find a flaw anywhere. We feel your customer rep was on top of the whole sale. He knows the product line and explained all our options. Unlike other companies, the job wasn’t over measured. The hand scraped floor finished our kitchen remodel very nicely.
Tony U., Oregon
After always watching the advertisements, I finally decided to call Empire Today. I cannot be happier with my floors. They look fabulous. The sales rep was very helpful. I work from home and it was easy to have the sales rep take care of everything in one appt. I cannot say enough kind things of the installers. They were very nice and worked hard to get the job done.
Chichelle K., California