Empire Today did everything the sales person told me they would do. Matt Wilson was the installer for my hardwood floor and he did an amazing job. He was on time, very friendly and very particular about his work. I will definitely call Empire again and hopefully, Matt will be the installer.
Dottie D., Missouri
I’d like to express my gratitude for being sent such a conscientious floor installer. He came to my house and did the job quickly and professionally. He is very detail oriented and fixed any squeaks I had in my floor before putting down my laminate. Best of all, he called a few days later and asked how everything was — when I told him I wanted him to take a look at some of the moulding, he came a few days later and made several adjustments. No hassle, no fuss. He cleaned up after he was done, and made suggestions as to the care and upkeep of my floor. I was very impressed. I would go to Empire Today again for my flooring needs, especially if I have the same installer. Thanks again for employing such a fine crafts person.
Lisa L., Missouri
Any company can have a good product. Service and customer consideration, however, is not always top priority. I cannot give Empire’s installers high enough praise. The job was a big one but each evening after working all day and making a mess, they cleaned everything. They left furniture out of the way so I had complete access to my kitchen and other rooms. I was never inconvenienced and enjoyed their time in my home.
Good job hiring professionals as gracious and pleasant as our installers because they did an excellent job.
Jackie A., MO
I would like to thank all at Empire Today that made this a memorable experience. From the sale rep, customer service rep, and your installers. Special thanks to my installation team (so professional, understanding, and world-class workmanship). Customer service is my profession so I know first hand the importance of this to maintain a customer base. Again thank you so very much. I will be talking to you soon!!!!
– Katie D., MO