We just got our hardwoods put in through the first floor of our house and Empire did an excellent job! From the beginning with an imminent in-home estimate, they were up front and honest with pricing and the work the installers would do. They let us pick our installation date and we when we changed it to have it put in sooner, on a holiday, they accommodated without hesitation. I absolutely LOVE LOVE LOVE my floors and my daughter thinks our house should be in a magazine now:) The cost was more than fair and I would challenge any other company to beat it. Thank you Empire and we look forward to getting our 2nd floor carpeted soon!
Julie R., Virginia
The Empire Flooring installers came when they said they would, finished when they said they would, and were patient and courteous when I had questions. It was a low stress experience.
Jose D., Virginia
Thank you so much for the great installation! The crew was very professional and did a terrific job. We love our new carpet. The installation team also finished much faster than we thought and the whole thing only took about two hours, including tearing out the old carpet. They vacuumed after they left and everything was terrific. Thanks again!
G. M., VA
My wife and I want to commend the great job done by your company. We were very pleased with the excellent customer service provided by our sales representative. They came on a Friday night and quoted us a great price for the entire house being done with Berber carpet and LVT flooring. They came back on Sunday with samples because my wife panicked that the colors we’d chosen weren’t right. It turned out that they were perfect and ten days later, she’s still raving about how great our floors look. The crew(s) showed up at 10:30 a.m. and worked until about 1:30 a.m. It was a very long day. Thanks again to our installation crew. It was amazing how such excellent work was done in a short time!
Greg D., VA
Empire Today came to my home within two days of my call. The service representative was knowledgeable and made good carpet and laminate recommendations to replace what I had. The installers arrived on time and worked quickly. The end results were wonderful! I will call Empire Today again.
Lynne H., VA
I cannot believe my new flooring. From the moment I met the sales representative to the time the job was completed, everything happened as promised. The sales representative promised that my floor would be completed the next day. I told the salesman I would believe this when I saw it. Well, the next day by 5 pm my floor was completed!
This is the first home improvement job I ever had finished on time as promised. Better yet, I now am enjoying the easy maintenance of my new flooring.
Thank you Empire Today!
Paul G., VA
“I wanted to share my Empire Today experience with everyone. We ordered some flooring from Empire Today. The representative arrived on a Thursday and he was very knowledgeable. We quickly settled on a style and price everyone was comfortable with. We decided that next day installation would be best.
On Friday the contractor arrived on time and went right to work. Everything was going well until the removal of the sub-flooring at that point we discovered an area of concern. The installer made some recommendation which I was not comfortable with, so I contacted Empire Today.
I was contacted by an Empire Today representative with 24 hours of posting my concern. The representative understood our concern and quickly addressed the issue. Everything was taken care of the same day and the floor was installed wonderfully.
My wife and I are extremely happy with the product and the installation and even happier with the customer service we received. We would recommend Empire Today to our friends and family. Thank you.”
Raymond T., VA
Empire Today came to my home within two days of my call. The service representative was knowledgeable and made good recommendations for laminate and carpet to replace what I had. The installers arrived on time and worked quickly. The end results were wonderful! I will call Empire Today again.
– Hicks L., from VA
I cannot believe my floor. From the moment I met the salesman to completion of the job, everything happened as I was promised. We sealed the deal late one evening and the salesman promised that my floor will be completed the next day. I told the salesman I belive it when I see. Well, the next day by 5:00 pm my floor was completed!This is the first contractual job I ever had finish on time as promised. And better yet, I am enjoying my new floor and the easy maintenance it provides.
Thank you Empire Today!!!
Paul G., Virginia