Our installation team did an outstanding job putting in our hardwood. They were polite, informative and extremely helpful. I loved working with them. I will recommend them to my friends with confidence! I hope to have them back soon to put hardwood in three other bedrooms for me. They were great!
Toni H., NC
I am completely blown away by my entire experience with Empire! From the very beginning, the sales representative made me feel comfortable. They were extremely knowledgeable and helpful in giving me options which made decision making easier for me. I can’t tell you how impressed I am with the installers! They were extremely courteous, respectful, hardworking, professional and their craftsmanship was impeccable! I am a perfectionist and they had a large job to do, but I found no flaws! They were amazing and I am so thrilled! They just increased the value of my home by two times what I paid! Thank you! My flooring is gorgeous! I can’t stop looking at it! They handled the stairs so beautifully and now they look like art! The change in my house is unbelievable! I am so excited for others to see it and I can’t wait to recommend Empire!
Misti B., MI
We had a great experience with Empire. From the time we picked out our hardwood with the sales representative to the time they were completely done installing in less than 48 hours. They were very efficient, caring and great at their job. We would use Empire again. We are very satisfied.
Andrea S., WA
The sales representative was so helpful and knowledgeable about the products. I didn’t know exactly what I wanted, but I knew my needs and what I could spend. They explained it all to me and helped me figure out the best options. He was very patient and went above and beyond to help me get what I needed. Two days later, the installation team came and they were first rate! They were friendly, professional, incredibly hard working and respectful of my property. They had my entire downstairs done in eight hours! The sales representative was so helpful and knowledgeable about the products. I didn’t know exactly what I wanted, but I knew my needs and what I could spend. They explained it all to me and helped me figure out the best options. He was very patient and went above and beyond to help me get what I needed. Two days later, the installation team came and they were first rate! They were friendly, professional, incredibly hard working and respectful of my property. They had my entire downstairs done in eight hours! Everyone who has come to my home since the change has commented on the attention to detail and quality of the work. They will all use your company when it is time for them to change their floors. I cannot thank you enough!
Kristen K., NC
Two days before Christmas we had the entire house done – carpet and laminate. It was done exactly as promised and is simply beautiful. Several days later we ran into some problems with water leakage from the dishwasher. We had never had a leak before and concluded the installation may be the reason. I was so concerned that Empire would not take responsibility for the problem. I was surely wrong. They were out the day after we discovered and reported the problem. They corrected it completely and replaced all the effected flooring. We could not have asked for a better response from this company. We are very satisfied with their service and because of the marvelous way they handled our problem that arose, we will recommend them to anyone. They did a great job!
Peggy R., NC
My husband and I cannot say enough good things about our recent experience with Empire today. From beginning to end it was wonderful! The sales team was professional and courteous. There was no pressure from them at all. The installers were out the next day, exactly when they said they would be. Everything far exceeded our expectations! The next time we need flooring or carpet installation we will only call Empire Today.
Elizabeth C., WA
Any company can have a good product. Service and customer consideration, however, is not always top priority. I cannot give Empire’s installers high enough praise. The job was a big one but each evening after working all day and making a mess, they cleaned everything. They left furniture out of the way so I had complete access to my kitchen and other rooms. I was never inconvenienced and enjoyed their time in my home.
Good job hiring professionals as gracious and pleasant as our installers because they did an excellent job.
Jackie A., MO
I looked for flooring a long time before I called Empire flooring. The sales representative came out to my house and showed me great flooring samples and gave me a better price than I had found searching anywhere else. My sales representative was knowledgeable and professional. There were no gimmicks, no hard core sales pitch and it was a pleasure dealing with the sales representative.
The installers called me at 8:00 a.m. the day of installation to inform me they would arrive within 30 minutes and they were on time. The installers were professional, polite, cleaned up and the job was finished in less than four hours. Thank you to my sales representative for making the process convenient and simple. I am truly happy with my new laminate flooring. Empire Flooring was the right choice for me and I would recommend both my sales representative and installers to anyone thinking of new flooring.
Susan D., CA
I could not believe how quickly the floor was installed. Usually a date will be given and when that date comes you receive a call telling you that something has happened and a new appointment must be made. Not with Empire Today. They came the following morning and completed three rooms in one day as promised. Thank you again for the convenience of having our floor finished on time.
Philip C., NY
We replaced our old carpet with beautiful laminate flooring and we could not be happier! The floors are beautiful and turned out better than expected.
We were able to schedule our in-home consultation appointment online for the following day. The floors were installed the day after that. The installation crew was very professional, courteous and efficient. They moved all of our furniture for us and replaced it all after the project was completed.
We would recommend Empire Today to friends and family. We will definitely use them again when we need to replace our other flooring!
Casey S., CA