I can safely say that Empire has the best customer service ever! I’ve used them several times to install Hardwood Floors,and just recently Ceramic tile, and Carpet in my home! It just looks fabulous! There next day install is just perfect! I’ve truly enjoyed my experience with them! My home looks fantastic! There installers are professional and quick! Empire is a god sent! Would recommend them to anybody! Your the Best!!!
Crystal B., Maryland
I WAS VERY SATISFIED WHY MY INSTALLATION OF MY NEWLY INSTALLED LAMINATE FLOOR IN MY KITCHEN.THE INSTALLERS WERE REAL PROFESSIONALS, THEY WERE REALLY FUSSY WITH THE SMALLEST DETAILS AND KEPT ASKING ME DID EVERYTHING LOOK OKAY BEFORE THEY PROCEEDED.THEY CLEANED AND VACUUMED UP DEBRI WHEN THEY WERE FINISHED AND ASKED ME TO SIGN AND APPROVAL ONLY IF I WAS SATISFIED WITH THE JOB.I WOULD SURELY CHOOSE EMPIRE FOR MY NEXT HOME IMPROVEMENT PROJECT.
Howard Q., Georgia
I placed a estimate for a hardwood floor with Empire and within 3 days Dale Walker, one of the salesmen came and presented me with options and choices. His expertise, good customer relations and professionalism in this business shone through. It was a pleasure to have him guide me in making a decision.
One day later and my new hardwood floor is installed and it’s beautiful. The installers were punctual, very polite, curteous and accommodating in everyway. They finished off everything beautifully and cleaned up every little bit of mess. Thanks goes to a fantastic team, Ranando, Victor, Corsman, Simon and Pedro. You did a fantastic job!! I will definately use Empire for future purchases and also highly recommend them to others.
Joanne M., California
In December of 2007 we replaced our lineoleum kitchen, bathroom and laundry room floors with porcelin tiles from Empire Today. The floors are absolutely beautiful. We were so pleased with our first Empire experience that November 2008 we called on Empire again. We were fed up with the off-white carpet that was in our dining room, living room and hallway. We replaced it with Empire’s oak hardwood flooring. The floors are gorgeous and we are so pleased with the change. The workers that came out to install the tile and the hardwood, were not only professional, but respectful of our home, were quick, and cleaned up after themselves. The sales people that come to your home work with you to get the desired effect you want, explain all costs and go over exactly what to expect. We are so pleased with the way Empire Today does business and with the products they provide. We found their prices to be excellent, and there were no surpises. Thank you Empire Today!!
Beverly P., Washington
Overall I was very satisfied. My sales person was supposed to arrive between 3-5, and arrived at 4:55. but he was very friendly, low pressure, and knowledgeable. The installers showed up the next day with the wrong color tile, but I liked the colors they brought, so I allowed them to install those instead. They were quick, clean, friendly, and did a great job.
Ashley J., California
We purchased our house in June 2011, and we wanted to put in new flooring in the kitchen and in the upstairs bedrooms before we moved in. We looked around and got different quotes then I remembered seeing your commercial. Well I told my husband called and we made an appointment for that Saturday we were so happy with the price and products. So we agreed to do it. Well we are so so happy with all the work. The workers were nothing but professional and hard working. The floors are beautiful we are so satisfied that if at anytime we need more things done we would definitely use your company and I would and have recommended Empire to friends and family.
Emetina D., New Jersey
Empire Today has installed carpet and tile in our home and I couldn’t be happier. The service was excellent and the installers were fabulous. I extended the tile this year and they were able to match my original choice to give my home a beautiful ‘flow’. They also did my son’s entire home. Thank You Empire Today!
Joan J., Texas
First, I wish I would have taken before and after pics. Anyway, this is the 3rd time I have used Empire. 2 years ago I carpeted my whole house and then my mothers condo. Now it was time to replace the ugly cracked clay tile in the house I bought. I went to H*** D**** and looked at real Oak hardwood flooring. But installed it just was too much for my budget. Then I saw Empire 60% off sale. The consultant came to my house and I fell in love with the more expensive Cherry-wood flooring. He measured the area and said “I am going to give you a price that you will love” He was right, I was floored! Oops a pun LOL. The install guys came and knocked out all the tile and did a fantastic..and I mean home designer picture magazine, fantastic job! I saved $2800 compared to others on this job. If you go anywhere else…your crazy! FYI..some home improvement stores MAY show lower prices on the materials, but they ding you on every little thing from measuring to trim and you pay way more. Don’t be fooled. Empire has never disappointed me yet! Thank You!
Aaron S., Illinois
My installation was done by Ray and his partner, members of the Juan Carillo crew. They acted in the most professional manner while they were in my home and installed a beautiful hardwood floor that I am very pleased with. Their work was outstanding! I wanted to commend them.
Jim N., North Carolina
We had hardwood floors installed in three of our rooms. I must admit that the product is very attractive and the workmen that installed it were great. They installed it very quickly, yet still did a quality job. They even helped me fix one of my banister posts that had nothing to do with the floor. My wife is so happy with the job and product that she wants to have Empire lay some carpet for us in some of the other rooms as well. Our house has been transformed just by adding the hardwood floors. I would definitely recommend Empire Today to anyone requiring some new flooring.
Troy S., Illinois