My husband and I are very impressed with the quality of our hardwood flooring. The service we received was exceptional. I would highly recommend Empire to anyone who is looking to replace their floor covering. The two men who installed our flooring, Bill, and Greg took the extra time and care to make sure everything was done right before leaving. We both are very satisfied with Empire Today and will use them again when we need flooring in the future.
Karen B., North Carolina
We had laminate flooring put in a couple of years ago and our salesman was Ron Patten and everything went very smoothly. We love our floor. Then this year we decided to get new carpet. Guess who showed up at our door? Ron! I was glad to see him. He does such an excellent job. We had a different request for our stairs. We wanted hardwood on the front of the stairs and carpet where you step. He made it happen and it all looks great! The installers are great too. Very professional and polite. It is such a pleasure to work with Empire. I will recommend Empire to everyone! We are looking forward to finish the carpet install (or laminate, we haven’t decided)upstairs. We also want a shower inclosure in our master bath but found out that is not available in the Great Northwest. Hopefully this can be changed. Please! Again you have a fantastic employee – Ron Patten. Looking forward to working with him again.
Colleen H., Washington
We purchased about 700 square feet of laminate. After we notified Empire that we were disheartened that Empire could not use laminate on our stairs, Empire agreed to carpet 3 bedrooms at no extra charge. Further, one of the bedrooms developed a snag which started to unravel. Empire replaced the entire bedroom. We would never use another company for our flooring needs.
James L., Florida
Oh my goodness!!!!! This company is absolutely phenomenal! We had the house measured today for carpeting and laminate. After going to big box stores, we called Empire. Our sales rep. Kirk Strickland of Ballantyne, NC arrived on time today. Kirk listened as we explained our plans for our town home. Kirk was knowledgeable, courteous, experienced and in general a lovely person to deal with. Kirk gave us an on-site estimate and will have our flooring installed on Friday (only because the painters are here until Thursday) and Kirk and the painters coordinated everything exactly as needed. Do NOT hesitate to call Empire Today! You will not be disappointed!
Chris & Madalene G., North Carolina
Empire Today did everything the sales person told me they would do. Matt Wilson was the installer for my hardwood floor and he did an amazing job. He was on time, very friendly and very particular about his work. I will definitely call Empire again and hopefully, Matt will be the installer.
Dottie D., Missouri
A bit pricey but it looks great! The installation team did a great job and their attention to detail was outstanding!
Don K., California
Let me start with the ending. All my dealings with Empire Today from start to finish exceeded my expectations.
My wife is in a nursing home and will now have to use a wheelchair and a walker to move around our house. This meant widening a bathroom doorway and replacing all the carpet. This ended up being a two phase project with a contractor to do the carpentry and whole house painting and Empire Today to to the flooring.
My phone call to Empire Today responded with a next day sales consultant appointment. Samila measured all the rooms and we discussed the four transition doorways to the entrance hallway and dinning room that would remain as Saltillo tile. My wife liked the Spice bamboo wood flooring and with approximately 1600 square feet of floor to be covered this was going to be a bit pricey. I had seen the TV ads and was counting on some significant discounts. Samila informed me that bamboo flooring was not part of that TV sales offering. As you can imagine I had some bad thoughts at that moment. I told Samila what my budget for the flooring was and she called her manager and to my surprise they agreed on my budget price. We scheduled an installation date, but I had to delay it two weeks because of my phase one project timing. Actually the wallpaper man was finishing on the day that Empire Today arrived.
Miguel and his team could not have done anything more for me during the whole installation process. Miguel reviewed each room with me explaining what they would be doing. I had done a good job of removing most of everything to the garage except for the larger pieces of furniture. They treated my furniture as if it was theirs. Miguel is truly an artisan. He always suggested ways that would make the floor look better. He made sure that there was the best placement of the different bamboo color pieces. Miguel took the time to do multiple trimmings of a quarter round for the bathtub in the hall bathroom. It was a perfect fit. He an his team were hear by 7:30AM and didn’t leave until 5:00PM or latter. They all worked very hard for me on this project. I had to call the installation manager to let him know what jewels he had in Miguel and his team.
The result is beautiful floors in each room and even in the closets. I have already shone off my floors to two of my neighbors. I would have no reservations talking to anyone about my dealings with Empire Today and my satisfaction with their service.
William A, Texas
We are very pleased with the hardwood flooring and the laminate we had installed. From Hunt showing us the products and working with us to the installers being there on time the whole process was very professional.
We were extremely impressed with the team of installers led by Javier, they worked tirelessly until 8:30 that evening to get us done and the conscientious manner in which they worked was impressive. We will definitely recommend Empire to anyone.
Robert G., Georgia
This people are great I had my hard wood floor install last year. They did a fantastic job, and they were very careful moving the furniture around. I can’t say enough. I went to different places for prices and nobody beat Empire prices. Everybody loves my house with the hard floor, it looks great..
Gladice M., California
I am so very happy with my new hardwood flooring from Empire. The customer service person on the phone was very nice. Paul, the salesperson, was on time, knowledgeable, and also very nice. The installers, Richard and Victor, were on time and did an amazing job-stayed late to finish the installation and left everything very clean. I will certainly use Empire for future home improvements!
Jill G., Georgia