Empire Customer Service is Top Notch

I contacted Empire today to get an estimate for new flooring. The next day they measured our house and were there on Thursday to install our floors. Due to traffic issues, they weren’t able to be there at the agreed upon time, but they kept me informed and promised me that the floors would be completed that day. As promised, they finished that day and we were very pleased with the installation.

On Saturday, our ottoman caused some damage to the floor and I notified Empire Today to see what they could do. No questions asked, they said they would take care of it and they did the next week.

I am very satisfied with my new floor. It looks elegant, especially next to our furniture. It is highly apparent that Empire Today depends on word-of-mouth advertising and they want return customers. From the start, the salesman, the installers, and the customer service people I have dealt with have been TOP NOTCH. I will strongly recommend Empire Today to my friends and neighbors.

A satisfied customer
– George H., AL

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