Empire Today Gave Us Excellent Customer Service

I just wanted to thank Dan for his excellent customer service skills. An Empire salesman sold us a stair replacement job that Empire cannot be contracted for. Once the entire situation was resolved…Empire refunded part of the total fee paid for the stair replacement and also a fee for the hardwood installation that was no longer needed. Thank you for being fair …we are repeat customers and plan to continue with your services in the future..Dan..a special thank you for your continued follow-through…

Dr. Terri H., Pennsylvania

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>