I’ve had a lot of experience selling flooring and providing customer service in another state. As a result, I am picky about the quality of salesmanship, product and installation I receive. I had the best sales and installation experience one could expect. How refreshing! The sales representative was on time, brought samples of carpet styles that I was interested in, measured the rooms properly, explained Empire Today’s procedures for installation, gave me an expected time frame for its completion and gave me a good quote. They went out of their way to be thorough as well as friendly. When I had questions, they returned my calls and answered the questions promptly. The installers were exactly on time, neat, efficient and polite and they cleaned up afterward. They did a fabulous job.
I can’t say enough good things about Empire Today! Great job! You have my business in the future and I will tell my friends.
Valleri C., NC