I am very pleased with every aspect of Empire Today. I called one day they came out the next,gave me an estimate and suggested a way to make more savings with the order I had,they completed the credit report and handed me an agreed upon contract with in two hours,total. Two installers came out on the day agreed set-up and laid out, including a spotless clean-up, my kitchen,dining room, and living room with Laminate flooring. My house is an old house so it is not very level but they looked at it knew what to do to fix most of it and made it work. I can not be happier,I now look forward to redoing the bedrooms ”
Steven M., Washington
Laminate Flooring After several months of checking products and services, we finnally decided to call Empire. After meeting with the sales rep., we decided to purchase from Empire. Within an 90 minutes of our installation time, the installers were finished.The carpet looks wonderful. We also had laminate flooring installed. I can’t beging to tell you what a wonderful job they did. The installers were both very professional and extremely courteous. What a pleasure. Thank you.
Larry S., California
I am totally satisfied with my sales rep, and the installers. Professional and a quick install of my new ceramic flooring. Thank you very much Empire Today!!
Greg J., Michigan
Empire Today Laminate Flooring has worked with me to ensure that I am a satisfied customer. The installation is perfect, The installers were polite, considerate, and very helpful to help me get my furniture back where it belongs. The customer service department made every effort to make me a satisfied customer.
Carole K., California
Hi my name is BRUCE and I recently purchased some laminate flooring.I was extremely pleased with my installers who we,re great on both the initial installation as well as the repairs.I do have one problem and it,s that when I was sold the floor I was told by my salesman who is a sales manager that my labor was backed for the life of the floor which is fifteen years.I later read that it was only one year like most other companies.This was not a miscommunication as his words we,re the floor is made for our company that,s why we can back it like this.I will be paying you a good chunk of money in a couple of months and I think it,s only fair that you honer this in writing.My number is201-491-5240 or cell210-445-6835.The salesman was BEN AND THE INSTALLERS I TALKED HIGHLY OF WE,RE ROY and CHRIS.
– Bruce W., Texas
Our salesman was awesome. My husband and I have a small infant that we were trying to take into consideration when we decided what carpet to go with. Michael really tried to understand our needs based on our family and lifestyle and recommended carpet based on those factors. He was also able to accomodate our schedule. We had just moved and were really interested in next day installation. By the time we decided on what we wanted, the financing department was closed and it looked like we were going to have to wait an extra day for installation (which would not have worked because of furniture delivery). He was able to push everything through the next morning and schedule installers that day!!! Thank You Michael, We love our carpet.
Teresa K., California
We agree with the BBB – Empire earned an A+ from us! Our new carpet is beautiful and the flooring is perfect for our home decor. Steve, the salesman, was a gem. He was knowledgeable and patient, providing my husband and me with product information while I reviewed sample after sample to get the perfect color and texture. The young men who installed the flooring were craftsmen, handling the flooring and our furniture with care. Thank you, Empire. We give you a 10 out of 10!
Karen G., Illinois
My husband and I are very impressed with the quality of our hardwood flooring. The service we received was exceptional. I would highly recommend Empire to anyone who is looking to replace their floor covering. The two men who installed our flooring, Bill, and Greg took the extra time and care to make sure everything was done right before leaving. We both are very satisfied with Empire Today and will use them again when we need flooring in the future.
Karen B., North Carolina
We had laminate flooring put in a couple of years ago and our salesman was Ron Patten and everything went very smoothly. We love our floor. Then this year we decided to get new carpet. Guess who showed up at our door? Ron! I was glad to see him. He does such an excellent job. We had a different request for our stairs. We wanted hardwood on the front of the stairs and carpet where you step. He made it happen and it all looks great! The installers are great too. Very professional and polite. It is such a pleasure to work with Empire. I will recommend Empire to everyone! We are looking forward to finish the carpet install (or laminate, we haven’t decided)upstairs. We also want a shower inclosure in our master bath but found out that is not available in the Great Northwest. Hopefully this can be changed. Please! Again you have a fantastic employee – Ron Patten. Looking forward to working with him again.
Colleen H., Washington
We purchased about 700 square feet of laminate. After we notified Empire that we were disheartened that Empire could not use laminate on our stairs, Empire agreed to carpet 3 bedrooms at no extra charge. Further, one of the bedrooms developed a snag which started to unravel. Empire replaced the entire bedroom. We would never use another company for our flooring needs.
James L., Florida