Like the commercial says, next day installation. On Monday a very nice Empire Today Sales Rep came and measured, Tuesday carpet was installed and laminate flooring as well. The installers were neat, courteous and cleaned up after the install. They did a great job. I would recommend to everyone. It’s nice not to have to wait weeks or days for something new!
Kathryn P., Illinois
I contacted Empire for a free in home estimate and scheduled my appointment for a Thursday evening. The Sales Consultant, Bikram, arrived shortly after 7:00 p.m. He provided samples of both the carpet and ceramic tile that I was interested in having installed. He quickly got to work and understood my needs. When it came time to provide the cost estimate I wasn’t sure what to expect, but Bikram was very easy to work with and asked me what it would take to make me happy and we came a to an agreement on the cost that fit in to my budget. To my surprise, the installation was scheduled for that very next morning for both the carpet of the entire house and the ceramic tile for both bathrooms. I really didn’t expect everyone to show up and get the work done on time, but to my surprise again, they were there the next morning by 10:00 a.m. and completed everything the same day! I was very impressed and pleased with Bikram for making all of this happen.
Tracey H., California
In December of 2007 we replaced our lineoleum kitchen, bathroom and laundry room floors with porcelin tiles from Empire Today. The floors are absolutely beautiful. We were so pleased with our first Empire experience that November 2008 we called on Empire again. We were fed up with the off-white carpet that was in our dining room, living room and hallway. We replaced it with Empire’s oak hardwood flooring. The floors are gorgeous and we are so pleased with the change. The workers that came out to install the tile and the hardwood, were not only professional, but respectful of our home, were quick, and cleaned up after themselves. The sales people that come to your home work with you to get the desired effect you want, explain all costs and go over exactly what to expect. We are so pleased with the way Empire Today does business and with the products they provide. We found their prices to be excellent, and there were no surpises. Thank you Empire Today!!
Beverly P., Washington
Overall I was very satisfied. My sales person was supposed to arrive between 3-5, and arrived at 4:55. but he was very friendly, low pressure, and knowledgeable. The installers showed up the next day with the wrong color tile, but I liked the colors they brought, so I allowed them to install those instead. They were quick, clean, friendly, and did a great job.
Ashley J., California
The experience with Empire Today was wonderful from the phone call to the finished instillation. The salesman thoroughly explained all products including pros and cons and made sure we got what we wanted at a good price. We got next day delivery of our product and our floors were prepped by a very knowledgeable and courteous crew. The following day our floors were installed and we were instructed in how to care and clean our new hardwood floors. The crew moved all the furniture out of the way and then put it back in place. We love our new floors as so many of our friends and family. I would and will buy more quality products from Empire Today. I am very pleased with their product and service.
Gina J., Texas
My experience with Empire was nothing short of terrific. The Salesman was professional and knowledgeable. The Installers arrived on time, were polite, skilled, and hard workers. The finished product was excellent and surpassed all of my expectations. A GREAT experience!
Robert O., Florida
The balance of professionalism, honesty, and friendliness of both the salesmen and the crew was very refreshing. No hard-sale at any point. Even the dog liked them! I would recommend Empire to anyone in need of flooring of any type.
Craig C., Colorado
First I attempted to negotiate with a warehouse. I paid the $50 for an estimate, and was informed that laminate could not be installed in the entry of my house. So we went for carpeting. Every time I made a change, a new estimate had to come from Detroit. I became frustrated, and decided to try someone else.
That someone else was Empire Today (ET). As advertised, the salesman came to my door with some samples. This fellow showed me just the samples that fit my lifestyle. Contrary to the warehouse, ET could install laminate throughout my house. The two teams (one for laminate, the other for vinyl) ET sent were fast, efficient, and courteous. They didn’t balk at moving my aquarium, grandfather clock, or anything else. They were incredibly patient and helpful. When I accidently spilled Windex on the laminate (never do this!), ET patiently worked to mitigate the situation.
Would I recomment Empire Today? ABSOLUTELY! Remember: you get what you pay for!
Louie S., California
Our recent experience with sale installation was phenomenal. Russell was extremely helpful, bringing in virtually every sample he had on hand and patiently walked us through our options. He worked with us to get us a great deal on beautiful bamboo flooring. The next day, THe install team was extremely professional and thorough. The process was quick and clean. A few hours after the install, we’d noticed one of our outlet converters was missing and we called Daniel (one of the installer) to see if they’d taken it by accident. He was incredibly nice and rushed it back over (after hours). We would definitely recommend!
Mary Lue Y., California
We recently had carpet and tile installed in our house. After spending hours with the sales rep (Samuel Akleh) we were able to purchase a product that we loved at a price we were comfortable with. The carpet looks great and the tile looks amazing too! Samuel did an outstanding job of showing us our options, having patience while we decided and being a “go between” with us and his boss as he really fought to get us what we wanted…we did not have to compromise. We are very happy with their service and when we re-carpet the rest of the house, we will be calling them again! Thank you Samuel and thank you to your supervisor for working with us!!!
Kimberley A., California