We had set up 2 dates for our hardwoods and carpet to be installed. At first there was a mix up as to the first date the hardwoods would be installed, and when I called Empire they had the installers at my house within the hour. That’s service! They were very professional and had my beautiful floor finished in just a few hours. The next day they came to install carpeting in the rest of the house, again, very professional and unobtrusive and had the job done perfectly within a few hours. We are so happy with our new floors that we’ll definitely call Empire when we’re ready to do the kitchen and baths. I would highly recommend Empire Today to anyone looking for a quality product with fast and precise installation.
Eileen B., North Carolina
Oh my goodness!!!!! This company is absolutely phenomenal! We had the house measured today for carpeting and laminate. After going to big box stores, we called Empire. Our sales rep. Kirk Strickland of Ballantyne, NC arrived on time today. Kirk listened as we explained our plans for our town home. Kirk was knowledgeable, courteous, experienced and in general a lovely person to deal with. Kirk gave us an on-site estimate and will have our flooring installed on Friday (only because the painters are here until Thursday) and Kirk and the painters coordinated everything exactly as needed. Do NOT hesitate to call Empire Today! You will not be disappointed!
Chris & Madalene G., North Carolina
We had our hardwood floors installed 2 years ago. The installers were croatian, they were the nicest son and father team. They worked nonstop, and we could not have been happier with their work. They were professional from start to finish. We recommended Empire Today to our neighbors when they had their carpet put in and they were very pleased.
Carol K., North Carolina
My installation was done by Ray and his partner, members of the Juan Carillo crew. They acted in the most professional manner while they were in my home and installed a beautiful hardwood floor that I am very pleased with. Their work was outstanding! I wanted to commend them.
Jim N., North Carolina
Jader Rockenbach (3729) and his team did an outstanding job putting in our hardwood. They were polite, informative, and extremely helpful. I loved working with them. I will recommend them to my friends with confidence! I hope to have them back soon to put hardwood in three other bedrooms for me. They were great!
Toni H., North Carolina
Being someone who has had several bad experiences with companies and their subcontractors I was worried that I was in for another one. I went online to the BBB and read everything about Empire Today. I was impressed but still unsure. My husband and I went ahead and decided to use Empire Today and it was one of the best decisions we have EVER made. The sales rep. was not pushy but honest, the installers were professional and hard working. The tile was installed in our kitchen, eating area and sun room PERFECTLY. Empire Today has set the bar when it comes to doing a job well and customer service. We will use them again as well as the same installation crew. Thanks so much for a beautiful job
Debbie T., North Carolina
We were so impressed with Empire Today! Being a household with two working professionals, finding a time that works for us can be difficult. Having an evening sales appointment worked perfectly! Our Empire Carpet Sales Representative was very patient and thorough. We really felt like he wanted to work with us and provided a low pressure experience. The hardwood installers were so fast (they finished in one day!) and did a beautiful job. The carpet installers were also extremely fast and did excellent work. The prices are amazing, especially considering the high quality of the products. We will definitely use them again in the future!
Lindsay W., NC
I’ve had a lot of experience selling flooring and providing customer service in another state. As a result, I am picky about the quality of salesmanship, product and installation I receive. I had the best sales and installation experience one could expect. How refreshing! The sales representative was on time, brought samples of carpet styles that I was interested in, measured the rooms properly, explained Empire Today’s procedures for installation, gave me an expected time frame for its completion and gave me a good quote. They went out of their way to be thorough as well as friendly. When I had questions, they returned my calls and answered the questions promptly. The installers were exactly on time, neat, efficient and polite and they cleaned up afterward. They did a fabulous job.
I can’t say enough good things about Empire Today! Great job! You have my business in the future and I will tell my friends.
Valleri C., NC
Last summer, we had wood laminate flooring installed in our kitchen and we were thrilled with the results. When we asked for an in-home estimate, we were given thorough information about the product and how it compared to other names in the business. We were waiting to hear “the catch,” but instead found that Empire Today truly lives up to its word. When our main water pipe burst and we had damage to other areas of the house, we didn’t hesitate to call Empire Today to install more wood laminate flooring. This completed the look of our home and improved its decor. We highly recommend Empire Today to others. The service was fast and efficient.
Kelly R., NC
I was very impressed from the sales representative, to the team who installed my flooring. They were professional, quiet and cleaned up all the mess. Every day I look at my flooring and say “I love my floors!”
Martha H., NC