EMPIRE FLOORING REVIEWS - Part 2

So Impressed with the Quality of Service

No Comments | Posted on February 21st, 2013

I recently had new laminate floors and carpet installed in my home. I am very impressed with the quality of service that Empire provided. It has made a vast improvement in my home. I would use them again.
Jose G., California

Couldn’t Be More Pleased

No Comments | Posted on February 18th, 2013

I just had Empire install an entire house of laminate flooring. I couldn’t be more pleased! The salesman came out and spent 2.5 hours with me, showing me samples and making recommendations of what would look best in my house. Of course he brought in the top of the line product, but he somehow knew that is what I would be interested in. After picking a product, he told me the price which was on the high end of my budget, and after about a half hour of discussing it he called his boss, who told him to go down under the original quote. I then signed.
The installer and his helper came on time 2 weeks later and did a FABULOUS job. They moved all of my furniture (I have a lot) and were extremely courteous. He was a perfectionist, which shows). Entire job took three days and they put everything back in its place.
I decided to go with Empire because my cousin had them do her house & it came out beautiful. I looked in Home Depot & Lowes and they just don’t have the same quality. Add in the charge for measuring, installation, (9.99 per sq. ft.), moldings, etc. you wind up paying almost the same. After dealing with Lowes installation of a very expensive kitchen a few years ago, (which was the worst nightmare you could imagine) I decided to stay away from the big box stores. I’m glad I did.
Joe K., New York

Empire Flooring – Nothing but Praise

No Comments | Posted on February 15th, 2013

I too have nothing but praise for Empire Flooring. Had the Orlando office bid a new tile floor for my master bathroom. The salesman arrived promptly at the scheduled time to bid the job. Gave a reasonable estimate and had the crew installing my floor in 3 days. I have had absolutely NO problems with the floor or the workmanship.
Bob S., Florida

Pleased with the Entire Process – Love Our Flooring

No Comments | Posted on February 11th, 2013

Very satisfied with Empire Today. From beginning with the sales lady to finishing with the installer we are very pleased with the entire process and just love our new flooring. Everything was done just as we were told. Our laminate tiles look great.
Cindy C., Washington

Pleased with my Laminate Flooring

No Comments | Posted on February 5th, 2013

I am very pleased with the installation of my laminate flooring. The sales representative and installers were very efficient and professional. I would recommend Empire Today to anyone.
Mary J., Texas

Shopped For Weeks – Should Have Called Empire First

No Comments | Posted on January 30th, 2013

I am extremely happy! I shopped for weeks for the right flooring, the right installers and the right price. I found myself dreading the process more and more each day. I gave Empire a call and realized I should have called them first. My Empire Today sales representative worked with me and was able to deliver beautiful flooring that fit my budget. They also put my mind at ease about the installation process. Every step of the way was effortless and the outcome is beautiful. There was no dragging out of the job .The floors were completely finished in one day and they look wonderful! Thank you to the entire Empire team for a job well done!

Kelly U., Illinois

First and Only Company I Called

No Comments | Posted on January 28th, 2013

I was so very impressed with the job they did for my dad that i didn’t even think twice about calling them myself. They had put in rugs and laminate flooring in throughout the apartment upstairs by my dad and did a great job. Had the job done in two days? So when I moved down to Florida I needed laminate flooring for my dining area and front room they were the FIRST & ONLY Company I called to do the job based on past experience. I would definitely recommend them and also use them in the future myself sale or no sale going on.

Susan K., Florida

House Has Been Transformed – Amazing Job

No Comments | Posted on January 23rd, 2013

I would love to take this opportunity to thank John, Ross, Hussein and the rest of the insulation team in Toronto for doing such great work on our new laminate flooring on the main level of our home and the lovely carpeting that was laid in our family room plus two staircases. They were very professional and were even early on the day that we had the carpeting and laminate installed. We had the whole first level done in laminate, back in October 2005. With two dogs and two cats the flooring is the same as it was installed. The carpeting was installed in January 2006. At first I was skeptical in having laminate as I didn’t think it would stand up to our fur children. It truly is an amazing product. I recommend laminate flooring to anyone, and especially if they have four legged friends. Our house has been transformed into a lovely home. I would definitely recommend Empire Today to any of my friends or family that are looking for such great workmanship. The installers did an amazing job! Empire is truly committed to offering great service, products and installation. Thank you Empire!
Lorraine and Wayne H., Upper Peninsula Michigan

Can’t Say Enough Good Things – Very Impressed

No Comments | Posted on January 21st, 2013

Great job, we are very impressed with the salesman, the carpet and laminate, and the installers. There was no high pressure sales pitch by the salesman. He just wanted to know what we wanted and needed. It was so easy to choose the flooring and carpet. I can’t say enough good things about the great installers that did such quality work. With the installers moving all the appliances and furniture necessary to do the job, it was absolutely carefree for us. We were just able to sit back and enjoy our new floors. We will not hesitate to refer our friends and family to Empire. ”
Bernard R., Michigan

A Very Satisfied Customer from Florida

No Comments | Posted on January 19th, 2013

Dear Empire,
I recently had some laminated wood flooring installed and I was so pleased with the service and installation that I thought I would take the time out to show my appreciation and gratitude by e-mailing you.
I was pleased with the prompt service of having the salesperson come out and sell his presentation of the flooring. He was able to accommodate me with exactly what I wanted.

I was especially pleased with the day of installation. A gentleman called me to confirm my appointment and to tell me when the crew will arrive (I was pleased that they arrived a half hour early). During the installation, the installation manager called again to ensure that the installation process was moving along. Near the end of the installation, he came to assess the job. I really liked that because he made me feel confident that Empire was on top of their business. He was very nice and noticed there was a threshold piece that applies to the wood that did not match properly, he explained to me that the warehouse was closed but promised to return on Monday to install the correct shade. He even assured me that he can return after I reached home after 6PM. On Monday, they returned at 6:15 PM and completed an absolutely beautiful job. I recently returned from vacation and with my floors complete, I still felt like I was on vacation!!!!!
I would like to thank the entire Empire company, and I have recommended Empire to several neighbors within my community.
Once again I would like to especially thank the salesperson and installation manager for their commitment to make the process right. In the future, I would like the same two gentlemen to return to my home when I plan to continue upgrading my home. Thanking you for a job well done and I look forward to having additional work done by Empire!!!
A very satisfied customer
Anise, Florida