We were very pleased with the entire experienceof buying hardwood floors from Empire. Sure – we probably paid a little more than we would if we went to Home Depot or Lowes but having used “big box” stores to remodel our kitchen – I can tell you that a few hundred extra $$$ is totally worth the ease of this transaction. The salesman was friendly, knowledgable and not pushy. The installers were wonderful! They pulled out old carpet and ripped up old hard wood and installed all new Armstrong floors and our house looks like a million bucks! Again, we mahy have paid a little more but it is worth our time to not have to sit around and wait for an estimate and then wait for contractors to (not) show up and then to have things be wrong. When we need carpet in 6 months – we’ll use Empire again!

Dana N., Tennessee

Our recent experience with sale installation was phenomenal. Russell was extremely helpful, bringing in virtually every sample he had on hand and patiently walked us through our options. He worked with us to get us a great deal on beautiful bamboo flooring. The next day, THe install team was extremely professional and thorough. The process was quick and clean. A few hours after the install, we’d noticed one of our outlet converters was missing and we called Daniel (one of the installer) to see if they’d taken it by accident. He was incredibly nice and rushed it back over (after hours). We would definitely recommend!

Mary Lue Y., California

We recently had carpet and tile installed in our house. After spending hours with the sales rep (Samuel Akleh) we were able to purchase a product that we loved at a price we were comfortable with. The carpet looks great and the tile looks amazing too! Samuel did an outstanding job of showing us our options, having patience while we decided and being a “go between” with us and his boss as he really fought to get us what we wanted…we did not have to compromise. We are very happy with their service and when we re-carpet the rest of the house, we will be calling them again! Thank you Samuel and thank you to your supervisor for working with us!!!

Kimberley A., California

I was very pleased with the products and the many people I dealt with from your firm. However, in your card, you mentioned a Customer Care Package. I never received any for either the carpeting or the laminate. Please check.

June G., Illinois

If anyone should be a poster child for Empire Today, it should be me. I am nothing short of being totally satisfied with Empires professional and top quality installation work. They actually came to my home the same day I contacted them, selected the product and had both jobs completed within 24 hours.  The installers were determined to ensure my satisfaction.  I look forward to calling Empire for my next job!!

Jacqueline B., New Jersey

I was very impressed with the professionalism and great customer service Empire Today delivered. Empire Today expedited my deposit and sent my refund a few days after I canceled my order. I can’t wait until the new inventory arrives so that I could get my tiles installed! Thanks Empire Today! You’re the best!

Kim P., Washington

I was very pleased with the products and the many people I dealt with from your firm. However, in your card, you mentioned a Customer Care Package. I never received any for either the carpeting or the laminate. Please check.

June G., Illinois

We were looking for someone to install carpets in our new condo. Part of the process was taking up some laminate flooring. Not knowing where to begin, we remembered the advertising on television from Empire Today. We called them and explained what we were looking for. From the first contact we made for an estimate to the actual installation, we were inpressed! All personnel were highly professional, on time and completed the project quickly and with expertise. Clean up was awesome not just in our condo but the hallway and loading area outside. There was a defect in one of the carpets that you could not see at first and when I notified the company a couple days later they quickly sent out an inspector who verified that the carpet needed to be replaced. No hassle! It was replaced within two days and now looks perfect. I must say that the appointment center, the salesperson who came out, the installers, the inspector and the customer service department were all very caring people who demonstrated they wanted everything to be perfect for us and proceeded accordingly and in a professional and very timely manner. I was quite impressed and would certainly recommend Empire to anyone who is looking for a reputable company with outstanding service, follow through and product. I might also add that their prices were very comparable to other estimates we received from companies.

Don G., Washington

An Empire Today crew recently installed 1500 sq. ft. of hardwood in my northern Colorado home. I was pleasantly surprised when a very professional team from Denver arrived and fully explained the process and what to expect from the install. The team took only short breaks for lunch and otherwise was fully engaged in the project. They were very courteous and I couldn’t be happier with the result. The floors look wonderful. Team leader Ricardo S. from the Denver office is surely one of the best in the Company. I have had many projects done in my homes over the years but never one so expertly and professionally implemented.

Charles W., Colorado

Thank you Empire Today for doing a very good job. Very professional from beginning to end. Before starting the job, they showed us the floor pieces that we ordered and asked us if the color was the right. I thought that was very impressive. We are going to use them again when we are finished with the kitchen and living room.

Karen D., California