I have just spent the last 2 weeks dealing with Empire Today. The salesman came out promptly and I was so excited! Carpet was installed the next day and then I got to thinking about the laminate that was next on the list. The more I spoke to people the more reservations I had. I soon came to feel that the salesman would have told me the moon was made of cheese if he thought it would make him more money. ( I almost cancelled the whole order but decided not to.) As I said, laminate flooring was next. Miguel is a true master at what he does. He and Isaac were professional in every way. I felt that Miguel was doing my install as if it was in his own home. It is absolutely beautiful and I am SOOOOOO excited! Last on the list was vinyl for the bathrooms. ( I was going to get laminate in the bathroom also but Empire allowed me to change my order to a vinyl tile.) It is thick, beautiful and I am so happy. Customer service has been in constant contact, making sure I am pleased. As of right now I am sitting back with a big grin – truly happy with the new look. Miguel tops the list for praise & customer service right behind. I feel confident that should a problem arise Empire will stand behind their word. I hope so. I will definitely post an update if need be.
Patricia H., Texas
I just love my new hardwood flooring. Yesterday it was installed by one of your workers Valentin he was so helpful with all the question I had ,the work was done in a decent amount of time my home looks awesome thank you Empire for everything you guys have an awesome team
Edward P., Illinois
My hardwood floors that were installed by Empire Today are absolutely beautiful. Esquievel’s crew of men worked hard and were extremely professional. They were courteous and friendly and went out of their way to satisfy our wishes. They moved furniture and covered all our belongings in plastic. The job was tough and tedious. 2 layers of mud from under tiles had to be removed. They had to not only knock out the tiles and mud underneath but also sand the floor to the cement to have a perfect smooth surface. We were extremely impressed and overwhelmed with the results. I have used Empire Today in the past and have recommended them to my children who have also used them. I will continue to recommend them! Thank you so much!
Emily M., California
Saw some of the commercials and they took me back to when I was a kid. All the great ones with the Carpet Man and these new ones with all the great room shots. I looked down and though, boy we can really use some new wood floors. Now we are the proud owner of a newly floored home. Thanks Empire, timeless and tough.
Tim H., Illinois
Short and sweet, our installation went by the same way this testimonial will. Our experience with Empire Was Short and Sweet. Thanks Empire, customer for life.
Kelly Y., Ohio
We had three rooms done with ceramic tile and laminate. The crew was so remarkable that we called to have another room done! I don’t know when I’ve encountered a team that was so courteous and helpful! I’ll refer my friends to Empire any time!
Pat L., Texas
If and when you need new flooring it is a great idea to check out Empire Today. We saw the commercial about 2 weeks before we made our decision and at that point we were pretty much sold on a big box store. We said what the heck, we will check Empire. Not only did they deliver and install 2 days after ordering but they did it for a cheaper price. We appreciate the great service Empire!
Derrick H., Florida
We never owned a home with hardwood floors. Our Empire representative showed us all they offer including the Laminate wood flooring. We made our choice and the next day we had our first home with wood floors. Yeah, we went with the Laminate, but none of our family or friends could tell it wasn’t hardwood. That will be our little secret!
Matt B., Florida
I was really on pins and needles when my Empire Rep double booked and had to cancel on me. The next day he called and gave me an even better deal on flooring because of the cancellation. I really love my new flooring and will use Empire again, just don’t double book me:-)..
Hank J., Michigan
Jim at Empire was a great help. He calmed me down when I had to cancel me appointment for install and move it to next month. The install was just as he said it would be and my house has never looked better. Out with the old laminate and in with the new hardwood floors.
Tommy G., Indiana