Jim at Empire was a great help. He calmed me down when I had to cancel me appointment for install and move it to next month. The install was just as he said it would be and my house has never looked better. Out with the old laminate and in with the new hardwood floors.
Tommy G., Indiana
Empire did such a nice job putting down laminate & hardwood flooring in the lower level of my condo that I wanted to have my entire upstairs done as well. With the great offer of 60% off and no payments until 2010, I had to contact Empire Today!
Your Sales Rep arrived promptly at my door and was immediately pleasant, friendly and easy to chat with. He made the whole process easy, breezy and fun. He was prepared with all the samples I was interested in, including the Berber carpet for my stairs – the granite gray was the right choice. It makes my laminate ‘pop’! He was extremely efficient, professional and congenial that he made me feel confident in Empire, once again. I was very impressed how thorough he was and he even called after my laminate and rug was put it. That says a lot.
I feel very well cared for as a customer and your Sales Rep is an asset to your company, as it is easily apparent that he enjoys what he does. My floors could not look more amazing and I am a very satisfied and proud ‘life long’ customer. Thank you, Empire Today.
Erica G., Washington
I am glad I had Empire install laminate floors in my two bedrooms. I enjoy the fact that I don’t have to vacuum any more. I like the way the floor feels when I walk on them. Thanks again for a wonderful job.
Walter S., Florida
This is actually the second time that we have used Empire. In January 2007, we had new carpeting installed. We were so impressed by our sales rep and the installation process that we decided to call Empire again for new laminate flooring for our kitchen, laundry room and two bathrooms. Luckily for us, we had the same sales rep and the installation process was, again, done efficiently and expertly.
We have recommended Empire to our friends and family and will continue to do so. Thank you Empire!
Mike and Venita B., Washington
Empire Today just completed stage III of our home laminate flooring and now our whole house has laminate floors. We love the floor and everyone who visits loves our floors. The quality of the floor is excellent compared to area flooring stores and the price is reasonable. The service is top notch and very professional and efficient. We will recommend Empire Today to anyone we know who is looking to replace their floors.
Paula L., Texas
We were a little weary about using a company that we saw advertise on TV for so long. We don’t know why, but we were. I suggested to my husband that we call and we called. Our salesman came out the next day and before we knew it, we were sold. Our salesman was upbeat, enthusiastic and a lot of fun. The tile was installed and then the carpet the next day. The installation went extremely well. They were here on time and finished each in a day. We definitely would recommend Empire Today!
Melissa L., California
I recently called Empire Today to give me an in-home estimate to install laminate flooring for my kitchen and dining area. I set the appointment up for the following day between 3:00-5:00 pm. You called me to verify the appointment and your Sales Rep was here at 3:00 pm the very next day. It was so nice that I did not have to sit around and wait for him. He had the samples, explained the procedure and gave us a great price, and stated that they can install whenever we wanted them to.
We were in the process of remodeling our kitchen and we had new base cabinets on order. Your Sales Rep informed us that it would be best to wait until we have the cabinets installed before we do the floor. This made us feel good that he was looking out for our best interest.
My wife and I have dealt with a lot of installers on different items. We have never met a nicer, friendlier, and more meticulous group as we did with your installers. They explained every thing they would be doing. If I had any questions, they would answer them. They asked if I gave it any thought as to the direction I wanted the floor laid. I asked what they would suggest, I went with their idea, and was very glad I did. It was definitely installed professionally.
I would not hesitate to recommend Empire Today to my family and friends. I would also not hesitate to recommend my installers or Sales Rep for an in-home estimate. Our new floor looks beautiful. This is my first time dealing with Empire, and it will not be my last.
Roger E., Ohio
We needed our kitchen flooring replaced, and decided on ceramic tile. Our salesman was very helpful, prompt, and professional. The work was done the next day by a wonderful crew of installers. What an incredible job they did! The lead man was an “”artiste” – absolutely beautiful work. And, they tidied up everything before they left. I didn’t notice dust at all from the work. They put all the appliances back, all working perfectly which had been a worry for me before we decided to do the floor. I LOVE MY FLOOR! Thank you Empire Today!
Christine E., Texas
Empire Today is FANTASTIC! The entire experience, starting with the sales call to installation was superb. The salesman was professional, knowledgeable, and most importantly, enthusiastic about his company and the products. The prices were beyond competitive. No other company can even come close to the quality and service we received.
Installation was almost immediate. We signed the contract on Saturday and had beautiful new hardwood and laminate floors by Monday afternoon. Now this is customer service. Thank you! By the way, the teak hardwood is absolutely gorgeous. I can’t stop looking at the floor.
Karin W., Florida
Unbelievable – I called one day; the sales rep came the next day; and because I wanted to wait one day, the floor was installed on the fourth day – beautiful, hard surface flooring. The best part was the courteous and pleasant installer who came. He did the job alone and it turned out perfect. He cleaned up and placed pieces of carpet under the furniture so it could be moved again, since I am having the room painted. I would call Empire again!
Mary Ann N., New Jersey